Check Returns
In all cases where we have a check returned for Non Sufficient Funds we will assess a $50.00 fee.

Shipping Delays
Customer agrees that it will not hold A&R Designs accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall A&R Designs be liable for any consequential or special damages arising from any delay in delivery.

Warranties
A&R Designs warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to A&R Designs by the manufacturer of the goods. A&R Designs makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.

Merchandise Consistency
Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and therefore not all products will be perfectly identical. By choosing to place and order with A&R Designs, you agree to reasonable manufacturing variances such as slight variations in product material, color and packaging will be acceptable. The most common example of this is apparel dye-lots.

Transfer of Ownership of Merchandise
All goods become your property at the time they are accepted by the carrier.

Acceptance
Your submittal of an online order and/or your signature on our Order Acknowledgement is a conditional acceptance by A&R Designs of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, A&R Designs hereby expressly conditions its acceptance of your offer on A&R Designs' assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and A&R Designs agree that any contract hereby entered into has been made and is to be construed to Virginia State Law.

Sales Tax
A&R Designs is required by law to collect all applicable sales taxes for the state, counties and cities of Virginia. Companies, individuals and organizations who are exempt from sales tax should provide us with their resale certificate by fax to 703-995-0715.

Cancellations and Alterations to Existing Orders
Once an Order Acknowledgment is approved, we cannot guarantee our ability to make changes or cancellations to an order. A&R Designs will make every effort to comply with your cancellation request. There will be a minimum charge of $50.00 to cover order entry and preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.

Claims, Adjustments and Returns
If you have any problems with your order please contact customer service at 703-503-8687 within 15 days of receipt. We advise opening your merchandise to review its quality if you do not intend to use it right away. After this time we will be unable to go back to our suppliers for credit. Please have your order number available. WE DO NOT ACCEPT UNAUTHORIZED RETURNS. If any problem arises, please call customer service immediately. If necessary we will issue an RMA number (Return Material Authorization) and provide you with a special shipping address.

Overages and Shortages
Every effort will be taken to make shipments as required, however A&R Designs reserves the right to ship within 5% over or under the requested quantity.

Site Pricing
While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change prices on the site at anytime. If a site price is incorrect on an item that you ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.